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Do you accept credit cards and Paypal
payments?
Yes, all major credit cards are
accepted. If you prefer Paypal, we also accept this form of payment along with
cashier checks, echecks and money orders by mail.
Is shipping really free?
Absolutely, we ship free nationwide
except for Alaska and Hawaii. Some shipments are handled by the postal service
priority mail, and others by UPS standard ground. Normal shipping time is 3-7
business days. Sorry, no expedited shipping.
Do your products really work?
Yes they do, all products sold by
our company have been formulated and thoroughly tested by professional
refinishers. Specifically designed for do-it-yourself applications. We have sold
over 55,000 refinishing and repair kits nationwide since 2002. Read some of our
testimonials.
What Makes Your Product Better
Then Kits Sold At Other Stores?
The kits sold in other stores do not have a
professional bonding agent included in their kits. We provide you with the
professional bonding agent primer in every refinishing kit we sell. This
promotes a strong bond of our coatings to the fixture or surface you are
refinishing.
Are Your Products Easy To Use?
Yes they are. We include simple step by step
instructions in our kits, or you can print the directions for use right from the
product page. Anyone can use our refinishing and repair products.
Can we buy your products locally?
Not at this time, all of our
products are exclusively sold on this website or on internet shopping sites. So
we may offer the best
products at the lowest prices, we do not sell to national brand stores.
Are my transactions and
personal information safe?
Yes, all information provide to the
Bathtub Refinishing Referral Network is held in the strictest confidence. We do
not sale or provide your information to any third parties, without your consent.
All credit card transactions are protected by
Veri-Sign',
the leading security provider in the world. We further protect consumers by
requiring all documentation to be faxed directly to our offices.
Why can't I find a bathtub refinisher
near my home?
In
our efforts to provide quality bathtub refinishing companies for the consumer, we have put into
place strict requirements for membership on the Bathtub Refinishing Referral
Network and cannot list a resurfacing company until those
requirements are met. We are always looking for qualified bathtub resurfacing companies to list in
each state, and are updating our data weekly as they become available.
Are bathtub refinishing companies
required to carry Workers Compensation or have a contractors license?
There are some states that do not
require bathtub refinishers to have workers compensation insurance or require
bathtub refinishers to obtain a contractors
license. We check with each state on their specific requirements before
approving any bathtub refinishing company. In cases where workers compensation insurance or a
contractors license is not required, this requirement is waived. In any case,
resurfacing companies must provide a business
license, 3 references and proof of liability insurance.
Why do you check references?
It is good business practice to
always check references. The Bathtub Refinishing Referral
Network requires all listed bathtub refinishing companies to maintain a
High Standard of
Excellence. Past customer satisfaction is very important and is used to gauge a
bathtub reglazing company's quality of work, their professionalism and their overall customer
satisfaction. We will not list any bathtub refinishing company with a poor customer satisfaction
record.
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